Eyecare Insurance in Pleasanton

EyeTX – Dr. Christopher Prough I made three appointments about a week in advance for myself and my ... Show Moretwo children, and I was pleasantly surprised that we were able to get in ahead of our scheduled appointment time. Before the appointment, I received three separate letters in the mail, one addressed to each of us, all containing the same information about potential out-of-pocket costs if insurance coverage was not applicable. I called the office to clarify, and during that conversation, we confirmed that one of my children was under five. The doctor we were initially scheduled with did not see children under five, so the office rescheduled all three of us for later that day with another doctor. Dr. Prough was very good with both of my children. He was patient and willing to work around my one-and-a-half-year-old's reluctance to participate or focus on him. I felt that the necessary checks were completed without making the appointment unnecessarily difficult. Even the eye dilation went surprisingly well with my youngest. She did not have a crying reaction to the drops. I appreciated that the appointment itself had not left her overly irritated or upset beforehand, which I believe helped make the experience easier for her. Overall, we had a fairly painless experience, and I appreciated Dr. Prough's patience and flexibility when working with young children.

Consistent care and service from year to year.